Whether you are headed to a Colts or NCAA game, a concert or another exciting event at Lucas Oil Stadium, getting your tickets is the first step. If purchasing tickets from the Ticket Office, see our Non-Event Day parking information and our ticketing FAQ’s below. To purchase tickets online, select from the links below.
Visit the Indianapolis Colts Virtual Venue
Visit the Google Maps Street View for Lucas Oil Stadium
To facilitate the purchase of tickets from the Ticket Office, free parking is available in the South lot only on NON-EVENT days. To enter the lot closest to the Ticket Office from South Street, head South on Captiol Avenue, and enter gate #7. Click the map to open a larger image in a new window. If you are unsure whether this lot will be available for your ticket purchase, please call ahead to the Ticket Office. The Lucas Oil Stadium Ticket Office telephone number is (317) 262-3389. The TTY number is (317) 262-3578. Regular business hours are Monday-Friday 9:00 am - 5:00 pm. However, the Ticket Office adjusts its hours on event days and is open as the event warrants.
What type of payments does the Ticket Office accept?
For most events, the Ticket Office accepts cash, Visa, MasterCard, Discover Card, or American Express. Checks or money orders, made out to the Lucas Oil Stadium Ticket Office, are accepted only through the mail and up to three weeks prior to the event. The Indianapolis Colts do not accept checks as a method of payment. The Ticket Office only accepts cash as a method of payment for events that are sold at the door only on the day of the event. Signs above the windows indicate what type payment is accepted at that window. Some windows are “cash only.”
Does the Ticket Office accept phone or Internet orders?
Most events do accept phone and Internet orders. However, the orders are taken through TicketMaster. You may reach TicketMaster by calling1-800-745-3000 or by going to their website at www.ticketmaster.com.
Does the Ticket Office accept mail orders?
Mail orders are accepted up to three weeks before the event. There is a handling fee of $5.00 per order. Please include your name, address, daytime phone number, and pertinent event information (i.e. name of event, number of tickets, accessible needs) in your mail order. Any mail order that cannot be processed will be returned along with a form explaining why your order could not be processed.
Do you accept Will-Call from the public?
We do have Will-Call tickets that customers order through TicketMaster by telephone or online. However, Will-Call is not accepted from the general public.
What are the Ticket Office hours?
The Ticket Office regular business hours are Monday through Friday, 9:00 a.m. – 5:00 p.m. The Ticket Office adjusts its hours on event days and is open as the event warrants.
Where is the Ticket Office located?
The Lucas Oil Stadium Ticket Office is located on street level, at the southeast corner of Lucas Oil Stadium. The Lucas Oil Stadium Ticket Office telephone number is (317) 262-3389. The TTY number is (317) 262-3578.
My event is open to the public and I want to sell my own tickets. Is this permissible?
Ticket prices of $5.00 or less may be sold through the client. All tickets above $5.00 that are sold to the public must be ordered, printed, disbursed, sold, refunded and controlled by the Indiana Convention Center & Lucas Oil Stadium Ticket Office or its designated ticket agency, presently TicketMaster. NOTE: Advertising is NOT permitted prior to an executed contract with Lucas Oil Stadium.